Frequently asked questions
How do I book a free consultation measure & quote?
The best way to get in touch with us is via phone or email.
What days can I receieve a consultation?
With many homeowners restricted by work and many other commitments,
Rachelle will consult in your home or workplace, in your spare time, whether that be after work or on the weekends.
Once I accept the quote - how long is the wait for window dressings?
Once you have accepted the quote we will ask you to complete the deposit payment. This is when we order your curtains/blinds/shutters etc. It does depend on the product that you are ordering and Rachelle will give you an indication however we suggest you work on a 4 week turn around time for standard curtains & blinds (please note shutters can take up to 12 weeks)
What if I don't know what I want?
Well you are already searching in the right place!
Having the time to discuss your window furnishing needs in your home with your consultant is an important aspect in getting the look and finish you desire.
Rachelle is an expert in this field with over 20 years experience and looks forward to helping you with these decisions
Do you offer installation services?
Absolutely! All of our quotes include professional installation
What payment options do you accept?
Though our most popular payment method is via internet banking we are also very happy to let you know that we also accept Q-Card, this offers you a long term finance option while still being able to receive your window dressings.